FAQS

Customers rely on 5-Star Translation in Ottawa for thorough, accurate translation & editing that's on time and fairly priced.

Frequently Asked Questions

How much do you charge for translation services?

This depends on a number of factors:

  • Number of words to translate
  • Difficulty of the translation
  • Format of the text
  • Type of media to be translated

When you contact 5 Star Translation, we will consult with you to determine your needs and assess the translation job, providing you with a quote that is fairly and competitively priced.

How long do translation services take?

This depends on the size (number of words) and how technical the language used is. We do offer emergency translation services at no additional cost if you need your translations done for a looming deadline, but it is important to provide us with the size and scope of your translation project so we can provide you with an accurate timeframe and see if we can meet your emergency deadline.

Why should I use a professional translator if I can get my bilingual employee to handle any translations?

Having a bilingual employee on your team is certainly a valuable asset when you aren’t bilingual yourself. They could do translations for you, but there are a couple factors you should consider before going this route:

  • Your employee’s regular responsibilities and workload could impact the speed of completion and the quality of translation.
  • Your employee may not be a strong writer and may translate your text too literally. This can cause a loss of desired writing style, and distort the text’s context and messaging.
  • The target audience somehow can always tell if the text has been translated professionally or not. Why risk it?

A professional translator, like Michel Boulet, is so experienced in translations that he can translate any text using any style of writing while making sure the translated text is capturing the proper context and messaging. Since it’s his job, he will be devoting 100% of his attention to your text so you can be sure that the translated product will be completed swiftly and high-quality. Plus, a professional translator will add local twists or flavours to the text which will make it read like an original document.

Is Google Translate a good tool for English to French translation?

Google Translate is a helpful tool to translate individual words or basic phrases, but nothing more. Translating complex sentences or paragraphs of text this way will only give you the gist of what you are trying to say in French.

This is because there are different kinds of syntax used in French than there is in English. There is also a different dialect used in Quebecois French than there is in French native to France (which is used by Google Translate). If you were to use this to translate your website, marketing materials or other business documents, we can pretty much guarantee that your message will be misinterpreted, putting your business at risk.

I need to have my website translated and read about government subsidies for that service. Does this apply to your services?

Yes! We broker website translation subsidies from the Government of Canada. They are administered by the Regroupement des gens d’affaires (RGA.CA), the Francophone Chamber of Commerce in Ottawa-Gatineau. You will need to meet certain criteria to qualify for this subsidy, but 5 Star Translation can help you with securing this subsidy!

While there is an administrative fee of $50 for qualified recipients through the RGA, all you have to do once approved is to be able to pay $0.11 per word for your website translations, providing your business huge savings for the job!

 

What Our Customers Have to Say

Committed to Serving Canada's Translation & Editing Needs

At 5 Star Translation, we excel in the areas of English-French translation, writing, editing and proofreading. Whether you need one of these services or are looking for a one-stop shop for all four, we are here to serve your needs – with attention to detail and commitment to service. Contact 5 Star Translations today to find out more. We will be back to you ASAP (in most cases within an hour).

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